what is B.P.O

Business Process Outsourcing (BPO) is the contracting of a specific business task, such as payroll, to a third-party service provider. Usually, BPO is implemented as a cost-saving measure for tasks that a company requires but does not depend upon to maintain its position in the marketplace. BPO is often divided into two categories: back office outsourcing, which includes internal business functions such as billing or purchasing, and front office outsourcing, which includes customer-related services such as marketing or tech support. Today BPO are in many Industries like Healthcare , IT, Travel , Banking, Pharmaceuticals and is rapidly expanding into newer sectors like Law, Finance, Advertising, Publishing so and so forth.

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