Hi frnds M doing mba finance,n i want to know about Microsoft Dynamics ERP n CRM tools. what actually it is n Can i start m career with it

Hello Nandu this Microsoft Dynamics ERP n CRM Tool Microsoft Dynamics ERP business solution software empowers your people to be more productive and enables your systems to adapt as you grow while delivering the insight you need to respond quickly in an ever-changing world. CRM, or Customer Relationship Management, is a company-wide business strategy designed to reduce costs and increase profitability by solidifying customer loyalty. True CRM brings together information from all data sources within an organization (and where appropriate, from outside the organization) to give one, holistic view of each customer in real time. This allows customer facing employees in such areas as sales, customer support, and marketing to make quick yet informed decisions on everything from cross-selling and upselling opportunities to target marketing strategies to competitive positioning tactics. Best of Luck Chandrashekhar

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