How do I prepare for Front Office Management entrance exam?
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1 Answer
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To prepare for the front office management entrance exam, start by understanding the basics of the hospitality industry. Learn about how hotel front offices work, such as managing check-in, check-out, and reservations. Brush up on your communication skills as interacting with guests is a vital part of the job.
It's also important to understand how to handle guest complaints and difficult situations with a calm and professional attitude. Practice using booking systems or at least read up on how they work. Finally, focus on improving your problem-solving and customer service skills, as they are often tested on these exams. If possib
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