How is technology changing hotel operations?

0 1 View | Posted 4 weeks ago
Asked by Jaya Shukla

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    Answered by

    Parul Shukla | Contributor-Level 10

    4 weeks ago

    The ways in which the technology is changing the hotel operations are:

    • Online bookings simplify reservations and payments

    • Automation improves check-ins and housekeeping efficiency

    • AI chatbots enhance guest service and query handling

    • Data analytics helps in personalizing guest experiences

    • Contactless services ensure convenience and safety

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