How is the course curriculum of Ground Staff Training Program at Orient Flights Civil Aviation Academy?

<p>The Ground Staff Training Program at Orient Flights Civil Aviation Academy provides a comprehensive curriculum that prepares students for a variety of airport operations positions. The programme covers airport operations training, in which students learn about passenger and baggage management, as well as several airport divisions. It focuses on customer service skills, including how to efficiently manage passenger interactions and address complaints. Safety and security training is also required, including protocols and emergency procedures to guarantee a safe atmosphere. Communication skills are developed for efficient engagement with passengers and staff, and ticketing and reservation systems are studied to better grasp tariff structures and booking processes. The programme also covers ground handling logistics, such as aircraft marshaling and refueling, as well as industry laws and compliance requirements.</p>

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