I am a B A graduate, with 14 years of various domain experiene, including 2+ years as IT helpdesk Analyst, can i benefit by doing ITIL ?

Hi Nanni, Information Technology Infrastructure Library (ITIL) is a widely accepted approach to IT service management across the globe. It is a set of practices that emphasizes on aligning IT services with the needs of business. It is a chain of documents used to aid the implementation of a framework for IT Service Management (ITSM). Benefits Improved IT services Reduced costs Improved customer satisfaction through a more professional approach to service delivery Improved productivity Improved use of skills and experience Improved delivery of third party service There are 4 levels of ITIL and each of them can be attained by the completion of a certain number of modules or credits. ITIL Foundation ITIL Intermediate ITIL Expert ITIL Master Career Prospects ITIL Configuration Manager ITIL Release Manager IT Developer IT Engineer Project Manager Business Analyst Virtualization Architect SQL DBA IT Reporting Metrics analyst Before seeking admission in any institute, kindly check the below mentioned parameters such as affiliation, accreditation, fee structure, curriculum etc. Here is the list of some good institutes offering ITIL: Jetking Infotrain Ltd. - Delhi Centre for Development of Advanced Computing IACT Global Education IICT CHROMEPET, Chennai Jetking Infotrain Ltd. - Bangalore Lovely Professional University Distance Education Center, Dwarka Talhunt Training Academy, Chennai Accel Academy Limited, Chennai Refer to the below link to know about more institutes offering ITIL: <a href="https://it.shiksha.com/itil-certification-in-india-categorypage-10-124-1-0-0-1-1-2-0-none-1-0?" style='word-wrap:break-word;'>https://it.shiksha.com/itil-certification-in-india-categorypage-10-124-1-0-0-1-1-2-0-none-1-0?</a> Refine the search as per your state preference. Hope this helps, If you like this answer rate it as the best answer. Thanks. All The Best!

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