I completed Bsc comp-science and have been doing part-time mba IT in addition to working in a reputed IT mnc in support role-2yrs.wat next?

On the insistence of @aru, Nikhil, I am giving you some information:- Adopting ITIL offers a huge range of benefits that include: Reduced costs Improved IT services through the use of proven best practice processes Improved customer satisfaction through a more professional approach to service deli

Hi, The IT Infrastructure Library (ITIL) is the most widely accepted approach to IT service management in the world. ITIL is a best practice framework that has been drawn from both the public and private sectors internationally. It describes how IT resources should be organised to deliver busines