Is CRM or Customer Relationship Management a sales job?

25 Views|Posted a year ago

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Syed Aquib Ur Rahman | Contributor-Level 10

a year ago

CRM is not exactly a sales job. Using CRM tools like Salesforce or any other, you are not focusing on making deals with potential customers, where negotiation plays a big role in terms of sales. Instead, you are connecting the dots from the customer data available on your CRM tool and responsible f