Is the syllabus for Ground Staff courses standardized across all institutions?
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1 Answer
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The syllabus for Ground Staff courses is not entirely standardized across all institutions, although there are common core topics shared by most programs. The general structure of the syllabus includes subjects such as aviation industry knowledge, customer service, airport operations, safety and security procedures, and communication skills.
However, the depth of coverage and additional modules can vary depending on the institute. Some institutions may offer specialised training in areas like ticketing, reservations, or advanced customer handling, while others may emphasize practical experience more.
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