What are the challenges of Retail Banking in India?

0 2 Views | Posted 4 months ago
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    Akansha Bisht | Contributor-Level 10

    4 months ago

    The younger population of India is more comfortable with this banking technology and prefers to use retail banking. This provides a door of opportunity to this sector. While this sector offers various opportunities, there are also certain challenges like:

    • The need to find ways to distribute financial services and retail banking products and awareness.
    • The ability to cater to the needs of the customer and the ability to sort out issues, if any, as soon as possible.
    • Provide a customized banking experience for the customer.
    • Rising indebtedness is also a huge challenge.

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