What are the challenges of Retail Banking in India?
Asked by Shiksha User
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1 Answer
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The younger population of India is more comfortable with this banking technology and prefers to use retail banking. This provides a door of opportunity to this sector. While this sector offers various opportunities, there are also certain challenges like:
- The need to find ways to distribute financial services and retail banking products and awareness.
- The ability to cater to the needs of the customer and the ability to sort out issues, if any, as soon as possible.
- Provide a customized banking experience for the customer.
- Rising indebtedness is also a huge challenge.
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