What are the main topics covered in a Ground Staff course?

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a year ago

A Ground Staff course provide specific knowledge about Airport Operations, Ground Management, Aviation Security, Passenger Handling, Personality Development, etc. Some of the main subjects taught in Ground Staff course are:

Syllabus for Ground Staff Course
Aviation Fundamentals	Airport Division
Reservation includes Baggage screening and Queue Management	Security Hold Area and boarding gate
Check-in Procedures	Baggage Make-Up Area
Arrival Procedures	Ramp Management
Frequent Flyer Program	SABRE- Basic Reservations and check-in
Boarding Gate Formalities and Announcements	-