What are the responsibilities of a front office manger?

<p>&nbsp;The Front office manger directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department.</p><p>Some more responsibilities include: -Trains, cross &ndash;trains, and retrains all front office personnel. -Maintains working relationships and communicates with all departments. -Maintains master key control. -Verifies that accurate room status information is maintained and properly communicated. -Resolves guest problems quickly, efficiently, and courteously. -Reviews and completes credit limit report.</p><p>&nbsp;Enforces all cash-handling, check-cashing, and credit policies. -Upholds the hotel's commitment to hospitality. -Ensure implementation of all hotel policies and house rules. -Monitor all V.I.P 's special guests and requests.</p>

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