What is covered in Diploma in Hospitality Management syllabus?

<p>Below are some common topics that are covered in Diploma in Hospitality Management courses:</p><p><strong>Food and Beverage Service (Theory &amp; Practical): </strong>You'll learn about different ways of serving, how to set tables, take orders, talk to guests, suggest more items to them, and about different drinks (like wine, spirits, and cocktails).<br><br><strong>Accommodation Operations/Housekeeping (Theory &amp; Practical):&nbsp;</strong>You'll learn about cleaning methods, how rooms are laid out, managing bed linen, keeping track of supplies, dealing with pests, safety rules, and being environmentally friendly. <br><br><strong>Front Office Operations (Theory &amp; Practical):</strong> You'll learn how to register guests and check them in and out, handle reservations, manage guest accounts, use the phone professionally, answer guest questions and handle complaints, and give information about the hotel and local area. Practical classes often involve using hotel computer systems (called PMS) and pretending to interact with guests to help you develop your communication and problem-solving skills.</p>

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