What is operation specialization all about?

The department of operations management and innovation applies a global focus to operations. Its aim is to stay a step ahead of companies’ current needs, giving MBA students the knowledge, skills and perspectives they need to create value for their firms in the future. The study of performance measurement systems and business process models is at the core of the knowledge students gain. Implementing a process-based focus and applying measurement systems across all areas that form the basis for the subsequent use of Lean Operations, Six Sigma and Lean Six Sigma. Supply Chain Management analyzes corporate purchasing, production and distribution processes. It has been recognized as a core competency for most firms today. The objective of Supply Chain Management is to systematically and strategically manage the flow of information and material among the various operations which make up the different strands or ‘chains’ of a supply network. Service Operations studies the best Operations practices in different service industries and includes the modern concept of ‘servitization’ which represents the introduction of service components in manufacturing processes. Innovation is explored from a perspective of creative thinking, breaking away from existing paradigms and design, and giving value to new processes, products and services.

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