what is the future as a tech support engineer?
Hi i hve completed BE in electronics & communication recently i got selected for job in HP as TECH support Engineer i want to known What is the future in this domain ?
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2 Answers
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Answered by
Dr Anand Wadadekar Educationist, Career Coach, Author | Contributor-Level 10
2013-01-09 14:45:19Tremendous since advancing technology needs support. -
Hi,
Responsibilities as a Technical Support Engineer-
*Helping customers solve technical issues with our widgets.
*Answering questions from customers and prospective customers about the features and capabilities of our widgets.
*Developing customer-facing documentation for our website on an as-needed basis.
*Communicating customer needs and wishes to our development and engineering staff.
You will grow with time and experience both in terms of designation and salary package.
I would suggest you to pick add-on courses such as- php/SQL or some networking based certifications.
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