What is the main difference between CRM and ERP?
Asked by Shiksha User
-
1 Answer
-
An ERP (Enterprise Resource Planning) software is used in integrating operational processes, from supply chain, finance to HR. On the other hand, a CRM tool is used to obtain customer data that helps two or three core teams in sales, marketing, and customer service.
Related Questions
Taking an Exam? Selecting a College?
Get authentic answers from experts, students and alumni that you won't find anywhere else
Sign Up on ShikshaOn Shiksha, get access to
- 63k Colleges
- 966 Exams
- 616k Reviews
- 1450k Answers