What is the typical job profile of a Tour officer/Manager?

As travelling has become more affordable, less time consuming and as more and more people have started earning, more than what the annual per capita income used to be a few decades ago, the tourism industry is booming in India. More and more people from rural areas and a lot of elders too want to travel abroad and explore new places. But, not many travelers are well versed with foreign languages, or even English, which is the universally spoken language, for that matter. To solve these problems, a tour officer or a tour manager comes into picture. His typical job profile would include being the representative, translator, guide, and travel assistant for these new generation of tourists. A tour manager would generally be trained in dealing with hotels and local guides of the country he specializes in. He would get the guests checked in to the hotel, arrange Indian food of food of their choice to the guests, arrange for foreign currencies and take care of any mishaps or urgencies that may occur during the trip. Lately, it has become a desired profession as not only does it pay well, but also gives an opportunity to travel to various countries for free.

0 Upvotes 0 Upvotes 0 Downvotes

• • Report Abuse
• Comment

The tour managers / officers are responsible for the efficient and satisfactory performances of the workers who are involved in organizing an event. He/she ensures that the audience are satisfied with the hospitality and the facilities provided. Some of the duties of a tour manager include: 1) Welcoming the tour group and telling them about the travel arrangements and stopover points 2) Making sure accommodation, meals and service are satisfactory 3) Helping with passport and immigration issues 4) Speaking about places on the tour (the tour guides would also do) 5) Advising on sights, local restaurants and shops at each destination 6) Giving advice, solving problems and dealing with emergencies like loss of passports or money, illness or difficulties with accommodation 7) Managing the travel arrangements for people on business 8) Ensuring the efficient performance and service of the other staff.

0 Upvotes 0 Upvotes 0 Downvotes

• • Report Abuse
• Comment

Hello, Travel and Tourism industry is booming these days. Domestic travelers doing domestic tourist circuits or going abroad has now become a common sight. To cater for this demand many tourism companies have sprung up in the market. These cater to the varied needs of the customers. From frugal tours to lavish tours, the spectrum is pretty wide. In addition, these companies have to show their uniqueness in this market. Thus the concept of Tour Manager, Tour officer or Tour Leader took birth. With wide spectrum of people joining the bandwagon, a need was distinctly felt to have rep of tourist company travel along with the tourists looking after their needs and also take corrective action if something is going wrong. Thus, we can see that job profiles of these professionals include, briefing guests about plan of the day and plans of subsequent days, take corrective actions in case of need, be if assistance you guests in case of need, help in check in and out at hotels etc.

0 Upvotes 0 Upvotes 0 Downvotes

• • Report Abuse
• Comment

Tour Managers are responsible for organizing, planning and conducting long-distance expeditions, travel, and tours for groups or individuals. They make sure that the travel runs smoothly from venue to venue without any issue. These professionals are required to confirm reservations and show times and deal with venue managers, ticket agents, and promoters. They also manage the schedules of the travel group and look after their finances. Skills required-Being flexible and adaptable, having high attention to details, being able to work with a team, having good negotiation skills, being creative, having good communication skills, being able to solve problems, having IT skills, being punctual and having public relations skills. Salary of a tour manager depends on the project/tour they are handling.

0 Upvotes 0 Upvotes 0 Downvotes

• • Report Abuse
• Comment

Tour managers, sometimes known as tour directors, organise and accompany groups of holidaymakers on tours to a variety of UK and overseas locations. They are responsible for ensuring travel arrangements run as smoothly as possible and provide holidaymakers with practical support throughout their trip. An in-depth knowledge of a particular area or region is essential and tour managers may act as tour guides during the tour. On overseas tours, they use their language skills and knowledge, for example of the culture or history of an area, to ensure the tour goes smoothly and that holidaymakers enjoy themselves. Responsibilities As a tour manager, you'll need to: 1.Accompany groups travelling by coach, or in some cases this may be by car, boat, train or plane welcome groups of holidaymakers at their starting point and announce details of travel arrangements and stop-over points 2.Check tickets and other relevant documents, seat allocations and any special requirements help with passport and immigration issues 3.Assist holidaymakers with check-in and settle them into their accommodation 4.Communicate a range of information on itineraries, destinations and culture 5.Inform passengers of arrival and departure times at each destination on the itinerary and ensure that 6.All members of the group are back on the coach before departing from each stop develop a specialist area of knowledge 7.Use professional knowledge to answer questions from holidaymakers and to fulfil their expectations of the tour 8.Make sure all travel arrangements run according to plan and that accommodation, meals and service are satisfactory 9.Organise entry to attractions and transport, such as car hire 10.Respond to questions and offer help with any problems that arise, ranging from simple matters, such as directing a member of the group to the nearest chemist, to more serious issues, such as tracing lost baggage Working hours As tour managers are responsible for holidaymakers throughout their tour, working hours are generally from early morning through until late in the evening, including weekends. You may be on call 24-hours-a-day in case of an emergency.

0 Upvotes 0 Upvotes 0 Downvotes

• • Report Abuse
• Comment

Tour managers, sometimes known as tour directors, organise and accompany groups of holidaymakers on tours to a variety of the UK and overseas locations. They are responsible for ensuring travel arrangements run as smoothly as possible and provide holidaymakers with practical support throughout their trip. An in-depth knowledge of a particular area or region is essential and tour managers may act as tour guides during the tour. Responsibilities As a tour manager, you'll need to: - Accompany groups traveling by coach, or in some cases, this may be by car, boat, train or plane. - Welcome groups of holidaymakers at their starting point and announce details of travel arrangements and stop-over points. - Check tickets and other relevant documents, seat allocations and any special requirements. - Help with passport and immigration issues. - Assist holidaymakers with check-in and settle them into their accommodation. - Communicate a range of information on itineraries, destinations, and culture. - Inform passengers of arrival and departure times at each destination on the itinerary and ensure that all members of the group are back on the coach before departing from each stop. - Develop a specialist area of knowledge. - Use professional knowledge to answer questions from holidaymakers and to fulfill their expectations of the tour. - Make sure all travel arrangements run according to plan and that accommodation, meals, and service are satisfactory. - Organize entry to attractions and transport, such as car hire. - Ensure that the tour is running smoothly for individual members of the group. - Respond to questions and offer help with any problems that arise, ranging from simple matters, such as directing a member of the group to the nearest chemist, to more serious issues, such as tracing lost baggage. - Deal with emergencies, such as helping a holidaymaker who is ill or those needing to contact family members urgently. - Make contact in advance with places to stay or visit to check details and arrangements. - Liaise with hotels, coach companies, restaurants and other clients. - Advise about facilities, such as sights, restaurants, and shops, at each destination. - Occasionally make accommodation bookings on proposed dates. - Organize and attend tourism events, conferences, workshops, seminars, and exhibitions. - Write reports and maintain records.

0 Upvotes 0 Upvotes 0 Downvotes

• • Report Abuse
• Comment