What should I do? I am facing problems in getting OTP from NTA despite the correct email, this may be due to NTA server being down.

43 Views | Posted a year ago

Asked by Nupoor

1 Answer

Answered by

Udaya Bhaskar rao | Contributor-Level 10

11 months ago

Ways of Troubleshooting NTA OTP Related Issues

Check Email Spam Folder: In the case where any OTP email is spammed into a junk folder, confirm whether the OTP email goes there or not .

Verify Email Address: The registered email with NTA is active and correct, as minor mistakes may withhold the OTP.

Wait Back: If the server of NTA goes down, then there would definitely be a means of recovering from that downtime. After a period, try requesting for the OTP once again

Contact NTA Support: In the event this problem persists, then refer to one of the many official support channels of NTA. They communicate assistance and also confirm if any serv

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