Which course is best for making career in BPO?

I have completed graduation in arts in 2009. Currently I am working in BPO industry.

0 107 Views | Posted 2014-06-03 10:51:03
Asked by Anil Kumar

The question is closed for answering

  • 2 Answers

  • Shiksha Ask & Answer

    Answered by

    Neda Ishtiaq | Contributor-Level 10

    2014-06-03 13:30:54
    Hi Anil,
    There is as such no course programs to pursue career in BPO industry.
    However, there are online training classes that can help you build a career as a BPO agent.
    The minimum qualification a student must possess to pursue a career in the call centre industry is a pass in class XII or equivalent from a recognized board or a bachelor’s degree. In few cases, knowledge in computer application is an added advantage. Also needed is good communication skills and proficiency in English. In most of the cases, BPO companies recruit candidates without prior work experience.
    Skills required:
    Outgoing and energetic attitude
    Good listening
    ...more
  • R

    Answered by

    reena chauhan

    2014-06-05 11:05:15
    Some institutes are


    The user recommends following institutes
    Instituto Hispania

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