Which skills need to be learnt if I wish to pursue a career with European airlines?
Asked by Payal sakhi
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1 Answer
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Hi Payal,
The mandate set of skills to work with any airlines depends on the role that you pursuing, however the general skills/qualities required are:
To become an airline customer service agent, you will need:
- excellent customer service skills- strong written and spoken communication skills- a polite and professional approach- the ability to solve problems- the ability to deal tactfully with upset or angry passengers- computer skills- the ability to work well in a team
Hope this information helps. Please feel free to revert. Click on the thumbs up or mark it as the best, if you found this useful. Wish You Luck!
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