What are the skills needed to work in a BPO as a fresher?
Asked by Jayant Vivek
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1 Answer
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Hi Jayant,
Apart from communications and computers skills, other key areas business process outsourcing (BPO) firms are looking for include leadership, flexibility and adaptability. There are 4 basic skills most outsourcing companies are looking for and screen applicants for:
English proficiency
Learning ability
Computer literacy
Speed and accuracy.
Hope this information helps. Please feel free to revert.
Wish you luck.
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