What are the skills required to work in the hotel industry? Are they taught as a part of the curriculum in colleges?

Some of the key skills required by a student before entering into hotel industry are: 1. Commitment This requires you be willing to do whatever it takes to keep customers happy and also create repeat business. An aspect of commitment from employees is they must be very thorough in their work and realize that any oversight could result in customer dissatisfaction, whereas going the extra mile for a customer may result in repeat business and positive perception of the company. 2. Interpersonal Skills To be successful in hospitality, one must have top-notch interpersonal skills, as the very nature of the business is to provide spectacular customer service and interact with customers on a regular basis. 3. Problem-solving Thinking about problems that relate to your own role in the hospitality and service activities and being able to contribute to productive outcomes is a crucial skill. This involves developing creative, innovative and practical solutions which can be developed through showing independence and initiative in identifying and solving problems. 4. Teamwork Successful members of the hospitality industry work well with others and can be productive members of a team. They value the contributions of everyone and make significant contributions to an organization's overall success. 5. Organised - The Hospitality is an industry where you need to be able to juggle multiple tasks, with all levels, and careers in hospitality requiring employees to handle multiple responsibilities simultaneously. On a typical day, a hotel manager might have to negotiate a contract with a vacuum rental company, handle a dissatisfied guest, fill out paperwork for an employee injured in a kitchen fire, and keep a smile on his or her face to greet new guests, all in the course of one afternoon. Employers want to know you can handle the fast-paced, varied workload on offer whilst still maintaining a high level of satisfaction. Yes, these skills are covered in the course curriculum of a typical Hotel Management college. Some are directly taught like Interpersonal Skills, whereas others are implied effects of other courses covered in the curriculum.

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Hi, Once you join a Hotel Management College, you will be taught all the necessary skills that are required to work in Hotel Industry. But, college can't teach you everything, there are certain personality traits that you need to develop by yourself and some of them are: Excellent Communication Skills, especially Spoken. Confidence and Ability to communicate to anyone. Grooming Standards. Good Knowledge of Current Affairs and General Knowledge.

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