What is CSEET Business Communication syllabus?

1. Essentials of Good English Grammar and its usage-Noun, Pronouns, Verbs, Adjectives, Adverbs, Prepositions, Conjunctions, Interjection, Voice, Articles, Tenses, Prefix and Suffix, Punctuations etc. Enriching Vocabulary-Choice of words, Synonyms, and Antonyms Common errors in English Words with multiple meanings One word substitution Words frequently misspelled Homophones Idioms and phrases Proverbs Abbreviations Para jumbles Sentence completion Sentence arrangement Sentence correction Foreign words and phrases commonly used Comprehension of passage and art of Summarizing 2. Communication: Concept of Communication, Meaning and Significance of Good Communication Business Communication- Principles and Process Means of Communication- Written, Oral, Visual, Audiovisual Choice of Modes of Communication Networks- Vertical, Circuit, Chain, Wheel, Star Commonly used Mediums of Digital CommunicationEmail, SMS, Voice mail, Multimedia, Teleconferencing, Mobile Phone Conversation, Video Conferencing, etc. Listening Skills-Types, Purpose, Steps to Effective Listening, Barriers to Effective Listening and Ways to overcome the Barriers to Effective Communication and Ways to Overcome the Barriers 3. Business Correspondence: Business Letters - Its Essentials, Parts, Types, Salutations Positive Messages, Negative Messages, and Persuasive Messages Business Reports, Inter and Intra-departmental Communication- Office Orders, Office Circulars, Memorandum, Office Notes, Management Information System (MS) Concept of Web, Internet, and E-correspondence Intranet- Benefit and Purpose Email - Features, Procedure to Write a Formal Email, Email Etiquettes Essential Elements of Email- Subject line, Formal Greeting, Target Audience (Reader), Clarity and Conciseness, Formal Closing, Proofreading, Feedback Advantages and Disadvantages of Email 4. Common Business Terminologies.

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