How to learn front office?

<p>Here are some of the key points which you should learn to be the part of Front Office management, they are as follows:</p><ul><li>Greeting customers.</li><li>Creating a positive customer experience.</li><li>Authentic customer service.</li><li>Upselling products or services.</li><li>Empathy.</li><li>Phone Etiquette.</li><li>Active listening.</li><li>Non-verbal cues.</li></ul>

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