What are the skill sets required for a career in Ground Staff services?

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    Answered by

    Aishwarya Rai | Contributor-Level 7

    2 days ago

    The skill sets required for a career in Ground Staff services are as follows:

    • Communication Skills: Clear and effective communication with passengers and team members.

    • Customer Service: Providing assistance and addressing passenger queries or issues.

    • Problem-solving: Ability to handle unexpected situations calmly and efficiently.

    • Teamwork: Working collaboratively with other airport staff and airline personnel.

    • Attention to Detail: Ensuring accuracy in tasks like ticketing, baggage handling, and documentation.

    • Multitasking: Managing various tasks simultaneously, such as check-ins, announcements, and assistance.

    • Time Management: Meeting tight s

    ...more

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