What is the typical job profile of Concierge?

0 63 Views | Posted 7 years ago

  • 6 Answers

    Sort by Upvotes
  • Shiksha Ask & Answer

    Answered by

    DISHA RANI | Guide-Level 13

    4 years ago
    (a) Welcoming customers upon entrance and confirm reservations (b) Acting as the point of reference for guests who need assistance or information. Attentively communicating with guests. (c) Attending to the wants and needs of guests. It includes understanding customers needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel (d) Communicating with guests and others over the phone, the internet, and in person. (e) Providing information about the facilities and the surrounding areas, such as the best possible routes from one point to another, whether by taxi, foot, private vehicle,
    ...more
  • Shiksha Ask & Answer

    Answered by

    konatham Abhishek HeLpINg HaNd FiRsT | Scholar-Level 16

    4 years ago
    You can imagine the type of services provided is pretty broad. Typically, as a business concierge or corporate concierge, you can expect to deliver such services as coordinating dry-cleaning pickup and delivery to the work site, mobile detailing, shoe and jewelry repair, travel arrangements, event ticket procurement, and so on. Most services are targeted for completion by the end of the workday as an added convenience to the employee or tenant
    Corporate concierge services are often added to a corporations work-benefits package as an incentive for new talent. This employee perk has also proven quite effective in increasing employee produ
    ...more
  • Shiksha Ask & Answer

    Answered by

    ABHISHEK K If you do not go to the end, why to start? | Scholar-Level 17

    5 years ago
    Five star hotel a concierge has the following duties and responsibilities
    1) Managing Airport Pick up and Drop services
    2) Providing hotel car/ private taxi to the guest if the guest demands.
    3) Suggesting places to visit in the city to the guest.
    4) Suggesting places to eat in the city to the guest
    5) Booking Movie, Concert, Fest, Conference, etc.
    6) Booking airline tickets and train tickets.
    7) Getting things the guest requires from the super market
    8) Training the concierge desk staff.
    9) Supervising all the functions of concierge desk.
    10) Concierge also calls doctor if the guest is sick and requires a doctor.
  • Shiksha Ask & Answer

    Answered by

    Sunil Soni Management & IT Consultant | Scholar-Level 18

    6 years ago
    Hotel concierges provide guests with highly specialized services meant to improve guest experiences. Hotel Concierge have following responsibilities:
    (a) Welcoming customers upon entrance and confirm reservations
    (b) Acting as the point of reference for guests who need assistance or information. Attentively communicating with guests.
    (c) Attending to the wants and needs of guests. It includes understanding customers' needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel
    (d) Communicating with guests and others over the phone, the internet, and in person.
    (e) Providing information ab
    ...more
  • Shiksha Ask & Answer

    Answered by

    Aman Kumar | Guide-Level 12

    6 years ago
    In a five star hotel a concierge has the following duties and responsibilities –
    1) Managing Airport Pick up and Drop services
    2) Providing hotel car/ private taxi to the guest if the guest demands.
    3) Suggesting places to visit in the city to the guest.
    4) Suggesting places to eat in the city to the guest
    5) Booking Movie, Concert, Fest, Conference, etc.
    6) Booking airline tickets and train tickets.
    7) Getting things the guest requires from the super market
    8) Training the concierge desk staff.
    9) Supervising all the functions of concierge desk.
    10) Concierge also calls doctor if the guest is sick and requires a doctor.
  • Shiksha Ask & Answer

    Answered by

    VISHNU AGARWAL | Contributor-Level 10

    6 years ago
    A business concierge is an individual or service that provides convenience and luxury services very similar to a hotel concierge, except in a corporate environment. So, you can imagine the type of services provided is pretty broad. Typically, as a business concierge or corporate concierge, you can expect to deliver such services as coordinating dry-cleaning pickup and delivery to the work site, mobile detailing, shoe and jewelry repair, travel arrangements, event ticket procurement, and so on. Most services are targeted for completion by the end of the workday as an added convenience to the employee or tenant
    Corporate concierge service
    ...more

Get authentic answers from experts, students and alumni that you won't find anywhere else

Sign Up on Shiksha

On Shiksha, get access to

  • 63k Colleges
  • 963 Exams
  • 610k Reviews
  • -50000 Answers

Share Your College Life Experience

Didn't find the answer you were looking for?

Search from Shiksha's 1 lakh+ Topics

or

Ask Current Students, Alumni & our Experts

×
×

This website uses Cookies and related technologies for the site to function correctly and securely, improve & personalise your browsing experience, analyse traffic, and support our marketing efforts and serve the Core Purpose. By continuing to browse the site, you agree to Privacy Policy and Cookie Policy.

Need guidance on career and education? Ask our experts

Characters 0/140

The Answer must contain atleast 20 characters.

Add more details

Characters 0/300

The Answer must contain atleast 20 characters.

Keep it short & simple. Type complete word. Avoid abusive language. Next

Your Question

Edit

Add relevant tags to get quick responses. Cancel Post