What is the typical job profile of General Manager?

A general manager in a hotel is responsible for all the activities that are happening in the hotel. General Manager is the head of all the departments, i.e. Front Office, House Keeping, Food and Beverage, food Production, Human Resources, sales and Marketing, Account and Finance department. The duties and Responsibilities of a general manager are as follows- Ensuring smooth operation of all the operating and revenue producing departments Ensuring smooth operation of operating and non-revenue producing departments. Coordination with the department heads of all the departments. Ensuring Profitable operations. Preparing the budget in coordination with department heads. Motivating staff. A degree in hotel management is preferred if you want to become a general manager. Companies recruit directly for their management trainee program from the campus itself.

1 Upvote 1 Upvote 0 Downvotes

• • Report Abuse
• Comment

An individual in a GM role is a generalist who is familiar with all areas of the business and can coordinate processes and operations across the organization. A general manager must speak the languages of finance and accounting, operations, sales, marketing, human resources, and research and development or engineering. In larger organizations, individuals viewed as having general management potential often work in a series of assignments, rotating through the various functions and gradually growing their expertise and responsibilities over many years. General managers typically have deep industry experience, and if they don't come up through the larger organization, they most likely have long histories of working for one or more competitors within the same industry. It's important to take certain steps if you're interested in moving toward the role of general manager. -Work with your executive or manager to gain support for regular job rotation into new assignments. -Consider lateral moves into other departments as a means of growing your experience. -Volunteer for or get involved in cross-functional projects as a means of learning the business and -expanding your professional network of contacts. -Seek additional education in core management topics, including accounting, operations, sales, and marketing. -Consider seeking an advanced degree, especially an MBA. Career Advancement Opportunities for a General Manager. Although the role of general manager is a senior role and possibly the highest level an individual can achieve, some organizations actively draw their corporate level senior executives from the ranks of the general managers. The challenges and complexity of the role make it an ideal proving ground for running multiple business units or advancing to the role of a chief operating officer or chief executive officer. General Manager Responsibilities A GM's duties and responsibilities cover a lot of ground, but these are some of the most common. He must typically: -Oversee daily operations of the business unit or organization. -Ensure the creation and implementation of a strategy designed to grow the business. -Coordinate the development of key performance goals for functions and direct reports. -Provide direct management of key functional managers and executives in the business unit. -Ensure the development of tactical programs to pursue targeted goals and objectives.

0 Upvotes 0 Upvotes 0 Downvotes 1 Comment

• • Report Abuse
• Comment

A great job title typically includes a general term, level of experience and any special requirements. The general term will optimize your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialized, consider including the specialization in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking. General Manager responsibilities - Find new ways to promote the restaurant through trade and community events - Institute and follow advanced cash handling policies and procedures - Remain accountable for all profit and loss figures - Update and change menu seasonally and in response to budgetary concerns - Ensure all waitstaff comply with health regulations and maintain their ServSafe certifications - Delegate responsibilities and tasks to the AGM, kitchen manager, and other employees - Maintain top quality assurance and customer service standards - Focus on building sales and forecasting future performance

0 Upvotes 0 Upvotes 0 Downvotes

• • Report Abuse
• Comment

The General Manager is the head of a hotel. He/she is responsible for all hotel operations by proving and implementing developed strategies and services. He/she works very close with managers or directors of the different departments. Within this responsibility he/she has to account for needs of owners, employees and guests. Basically, he/she develops and implements business strategies for the hotel in accordance with the company's philosophy and standards. His/her aim is to maximize revenue by developing and implementing sales, marketing, booking and revenue plans. The General Manager is responsible for all activities of his/her hotel. Although this area of work is open to all graduates, a degree in the following subjects may increase your chances: 1) Business with languages; 2) Business or management; 3) Hotel and hospitality management; 4) Travel, tourism or leisure studies.

0 Upvotes 0 Upvotes 0 Downvotes

• • Report Abuse
• Comment